GuideMeAR: Clear, Fast Remote Assistance Through Augmented Reality

When you troubleshoot, give directions or guide a teammate through a task, live help makes it easier to explain the next step. GuideMeAR uses Augmented Reality (AR) to place those instructions in the camera view, so both people can see what the guidance refers to.

GuideMeAR is an augmented reality remote assistance app for guidance and navigation. Add 3D arrows and AR drawings to a live view of the real world so the other person can see which object you mean and how to follow the instruction.

Illustrative workflow: a technician and remote expert inspect a stopped machine. The image shows how visual guidance can identify a location; it is not a measured customer result.

1. Prepare: follow the site’s safety procedure and open a live session on a supported phone.
2. Show: share the machine and its surroundings so the expert can identify the equipment.
3. Mark: the expert places an arrow on the component and explains the approved inspection.
4. Confirm: check the result together and decide whether an on-site specialist is needed.

AR guidance does not replace qualified personnel, approved procedures or physical repairs. Poor connectivity, an unclear view or specialist instruments may make an on-site visit necessary. Compare resolution time and repeat visits during a small pilot rather than assuming a fixed saving.

• Problem Solving Without Extra Effort Drop 3D arrows and AR drawings live so the other person can see precisely what to do—guesswork is gone.

• Smooth Navigation Using clear AR directions, lead others through complex spaces such as malls, airports, or campuses.

• Live Interaction Instantly share guidance so troubleshooting and sequential support remain smooth and effective.

• Live training: an expert can guide a colleague on real equipment during a session. Session recording is coming soon; persistent Digital Twin guidance is a separate product planned for early 2027.

• Flexible Assistance Apply it to remote support, navigation, training, and day-to-day help—any situation where showing beats telling.

• Higher Efficiency In-context visual instructions shorten completion time and cut rework.

• Money Saved Resolve more issues from a distance and cut unneeded on-site visits.

• Higher Success Rates Because misunderstandings drop, tasks get completed correctly more often.

• A Stronger User Experience Users receive intuitive, confidence-building guidance that is easy to follow.

• Manufacturing and Field Service Technicians can be walked through repairs, inspections, and equipment setup by remote experts.

• Customer Support Sequential AR troubleshooting from support teams is simpler to follow than voice-only instructions.

• Training and Education Immersive visual instructions boost learning and speed up onboarding.

• Personal Use People can help one another with cooking, house repairs, and DIY projects, so complex everyday tasks become easier and more collaborative.

GuideMeAR combines augmented reality with live guidance for customer support, team training and help at home. Its interface is designed to be quick to learn, so you can focus on explaining the task clearly and adapt the instructions as the situation changes.

With GuideMeAR, you can show the next action while you explain it. Visual AR guidance gives both people a reference for clearer, more interactive remote assistance.