Live remote assistance
A specialist sees the technician’s camera view and uses visual markers to point to the right component during diagnosis. This can help the team decide whether a visit or a part is needed.
Explore AR Remote AssistBring the machine’s expert into the on-site conversation and keep their answer available for the next shift.

The specialist may be at another site when a production line stops. Useful details about the machine may exist only in a technician’s memory. Preserve the answer from the live discussion and turn repeatable steps into instructions for the next intervention.
A specialist sees the technician’s camera view and uses visual markers to point to the right component during diagnosis. This can help the team decide whether a visit or a part is needed.
Explore AR Remote AssistRecord equipment and attach component-specific notes, inspection points and approved instructions. GuideMeAR plans to show this saved knowledge on the physical machine in AR.
Digital Twin is planned for early 2027.
Explore Digital TwinPilot on one recurring fault or bottleneck asset. Record the expert’s explanation, review it against the approved procedure, assign a content owner and compare repeat escalations over time.