Live remote assistance
When a repair is unexpected, a remote expert can see the equipment through the technician’s phone and point to the relevant component with AR markers.
Explore AR Remote AssistUse live troubleshooting alongside saved instructions that stay linked to the equipment your team maintains.

Finding a manual, identifying a component and asking the same expert about a familiar fault all take time. Keep the answer with the asset in a maintenance record the team can update as the equipment changes.
When a repair is unexpected, a remote expert can see the equipment through the technician’s phone and point to the relevant component with AR markers.
Explore AR Remote AssistFor recurring work, capture the asset, attach approved checks and preserve notes from experienced technicians. The planned GuideMeAR twin displays guidance on the real asset.
Digital Twin is planned for early 2027.
Explore Digital TwinSelect one high-value asset. Identify the three questions technicians ask most often, document the answers, review them for safety and measure search time and escalation rate.